Privacy Policy for Virelanto

Your privacy matters when using our city guide services

This Privacy Policy takes effect as of February 4, 2026. Please review it for recent updates and changes.

Information We Collect

We gather certain types of information to enhance your experience, streamline customer support, and provide reliable route and city guide services through our platform.

  • Basic contact details such as email and phone
  • Demographic information provided voluntarily
  • Technical data about your device or browser
  • Usage information about site interactions
  • Feedback submitted through our forms

Collected data helps us improve guide quality, navigation, and your site experience. None of this information is sold or shared unnecessarily.

How We Use Your Data

Your data is used to deliver requested city route services, process communications, and enhance platform security and navigation efficiency.

Aggregated feedback assists us in updating routes, improving user experience, and addressing your support needs effectively.

Your Data Rights

You may access, update, or request deletion of your information, subject to legal obligations. Contact us if you wish to exercise these rights.

Access Rights

Request to view your stored information

Rectification

Update inaccuracies or incomplete details

Data Erasure

You may request information deletion

Portability

Receive your data in a portable format

Data Sharing and Disclosure

Information may be shared when necessary with service providers who help us deliver our guides, always under contractual safeguards.

We do not sell user data. Any sharing follows strict policies to respect your privacy, in compliance with Malaysian law and GDPR.

Data Security Measures

We implement industry-standard technical and organizational procedures to protect your personal information and prevent unauthorized access.

However, no method of transmission or electronic storage is completely secure. Please use our services with this consideration in mind.

Contact and Support

Questions about this policy? Reach out to discuss your privacy concerns or request data changes.
Address: Regus - Subang Jaya, Menara Summit, Subang Jaya, Selangor 47500 Malaysia
Phone: +6014-834 9756
Email: content@virelanto.sbs