Privacy Policy for Virelanto
Your privacy matters when using our city guide services
Information We Collect
We gather certain types of information to enhance your experience, streamline customer support, and provide reliable route and city guide services through our platform.
-
→Basic contact details such as email and phone
-
→Demographic information provided voluntarily
-
→Technical data about your device or browser
-
→Usage information about site interactions
-
→Feedback submitted through our forms
Collected data helps us improve guide quality, navigation, and your site experience. None of this information is sold or shared unnecessarily.
How We Use Your Data
Your data is used to deliver requested city route services, process communications, and enhance platform security and navigation efficiency.
Aggregated feedback assists us in updating routes, improving user experience, and addressing your support needs effectively.
Your Data Rights
You may access, update, or request deletion of your information, subject to legal obligations. Contact us if you wish to exercise these rights.
Access Rights
Request to view your stored information
Rectification
Update inaccuracies or incomplete details
Data Erasure
You may request information deletion
Portability
Receive your data in a portable format
Data Sharing and Disclosure
Information may be shared when necessary with service providers who help us deliver our guides, always under contractual safeguards.
We do not sell user data. Any sharing follows strict policies to respect your privacy, in compliance with Malaysian law and GDPR.
Data Security Measures
We implement industry-standard technical and organizational procedures to protect your personal information and prevent unauthorized access.
However, no method of transmission or electronic storage is completely secure. Please use our services with this consideration in mind.
Contact and Support
Address: Regus - Subang Jaya, Menara Summit, Subang Jaya, Selangor 47500 Malaysia
Phone: +6014-834 9756
Email: content@virelanto.sbs